Durchstöbern Sie unseren FAQ-Bereich
Yes, we are an authorized distributor of all brands we sell. Every product is 100% genuine.
Many of our treatments are designed for professional use but can also be applied at home by carefully following the instructions. Always perform a strand test and read the full usage guide before starting.
Results vary, but typically last 3–6 months depending on your hair type, health of your hair, maintenance routine, and environmental factors, etc.
All orders are shipped from our warehouse in the Netherlands, which means NO customs or import charges for EU customers.
Yes, we ship worldwide. If your country is not listed at checkout, please contact us at sac@marbras.com for assistance.
Orders are dispatched within 1 working day after payment is confirmed.
- Netherlands, Belgium, Germany: 1–2 business days
- France, Denmark, Poland, Austria: 2–3 business days
- Spain, Portugal, Italy, Ireland, Sweden: 2-4 business days
- Norway, Switzerland, UK: 3-5 business days
- Other countries: contact us for estimate
Delivery times are ESTIMATES only. Orders take 1–2 business days to process plus the estimated shipping time. Exact dates are not guaranteed.
Orders shipped outside the European Union may be subject to import duties, taxes, or customs fees. These are the buyer’s responsibility.
Returns & Refunds
We offer a 14-day return policy for unopened and unused products in their original packaging. Please see our full Refund Policy for details.
The customer is responsible for return shipping costs unless the product is defective or incorrect.
Payments & Security
We accept major credit cards, Klarna, iDeal, Wero, PayPal, and other secure payment options available at checkout.
Yes, our website uses SSL encryption to protect your personal and payment information.